FREQUENTLY ASKED QUESTIONS  

Momentum Day is the Momentum® User Group’s (MUG’s) annual educational conference designed specifically for its members. This single-day conference includes presentations from government leaders and Momentum product experts on topics ranging from key compliance initiatives and market drivers, to product enhancements, all focused on helping Momentum customers and partners get the most from their CGI solutions.

When is Momentum Day?

Momentum Day will be held in-person at the Renaissance Arlington Capital View Hotel in Arlington, VA and virtually via the BroadcastMed platform on Monday, December 11, 2023 from 9:00 am – 4:30 pm.

Who can attend Momentum Day?

This is a MUG event, anyone supporting the Momentum community is welcome to attend. Government executives, representatives from your agency’s Office of Chief Information Officer, and program and operational professionals within the finance, accounting, budget, and acquisition offices are highly encouraged to attend. Other community vendors are also invited sponsors of the event.

Are there registration fees to attend Momentum Day?  

Government participants: Cost is waived (in the case of an Agency DAEO determination that this event meets the exception requirements to the general gift prohibition under 5 C.F.R. 2635.202 for Employees of the Executive Branch.)

Non-Government: $650.00 for in-person or virtual attendance.

This event qualifies under the Widely Attended Gathering (WAG) exception to the general gift prohibition, as defined in federal government ethics regulations applicable to executive agency employees and officials; therefore, registration costs are waived for government employees.

How many Continuing Professional Education (CPE) credits will I receive from this event? 

Registered attendees who respond to the Alertness Checking on their screen between 9:00 am and 4:30 pm can earn up to 6 CPE Credits in Computer Software & App, Finance and Information Technology

Will session slides be available after the event?

Yes, session materials will be posted to the Momentum Support site. The site requires a User ID and Password which can be requested using the User ID Request and Maintenance link.

Who do I contact for sponsorship opportunities and all other inquiries?

Please email mug@cgifederal.com 

How can I ensure my system will be compatible to view sessions?

Before attending the online conference, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the event page. Be sure to apply necessary updates to your system for items that fail before the live event.

How do I launch an online session the day of the conference?

Each session opens 15 minutes prior to the start time. To access your live streamed session(s) click the "My Itinerary" tab to view the schedule that you created and launch from there or click on the "Sessions" tab and use the Filter by Date or Tag to locate and select your desired sessions. Access to certain sessions is dependent on your registration package.

Who do I contact for technical support?

If you need further help, please contact our Technical Support. Live help is available 9:00 am - 5:00 pm ET, Monday-Friday. Call us at 1-860-953-2900 or use the "Live Support" chat feature located at the bottom of your screen.